Carrie Soave & Associates (“we,” “us,” or “our”) welcomes you to our website. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Description and Use of Our Website

We provide visitors and registered users with access to our services as described below:

- Visitors: Visitors can browse publicly available content on our website and email us.

- Registered Users: Registered users can purchase products and services, access exclusive content, create and manage personal accounts, post comments, sign up for programs, and join the Carrie Soave & Associates community.

Carrie Soave & Associates reserves the right to accept or reject any registration and may deactivate any account at any time if it determines that a registered user has violated these Terms of Use.

2. Access to Digital Courses and Coaching Programs

Upon successful purchase, customers will receive immediate access to their digital courses and coaching programs. Access instructions will be sent via email to the address provided during purchase. Customers must create a profile and log in to our secure online learning portal to access course materials.

3. Refund Policy

We offer a 14-day refund policy for all programs. If you are not satisfied with your purchase for any reason, please contact our support team at carrie@carriesoave.ca within 14 days of purchase to request a refund. Refunds will be processed within 7 business days.

4. Support and Assistance

We provide comprehensive support to our customers, including weekly live coaching calls with Carrie and the ability to message Carrie and the team admins at any time for assistance or to address any issues.

5. Community Guidelines

By accessing and using our website, you agree to comply with our community guidelines, which include:

- Complying with all applicable laws.

- Not uploading content that infringes on any rights or is defamatory, obscene, or promotes violence.

- Not harassing, spamming, or engaging in commercial activities without permission.

- Not impersonating others or misrepresenting affiliations.

- Not interfering with the operation of the website or using automated means to access the website without permission.

6. Terms of Use

By purchasing and accessing our courses and coaching programs, you agree to the following terms:

- The content and strategies included in the programs are for your personal use only and are protected by copyright laws.

- You may not share, reproduce, or redistribute any content or strategies from the programs for personal or commercial gain.

- Unauthorized use of the content will result in the termination of your access to the courses and coaching programs without a refund.

7. Privacy Policy

Your privacy is of utmost importance to us. We are committed to protecting your personal information. Please review our Privacy Policy for full details:

- We collect only the necessary information required to process your purchase and provide access to the courses and coaching programs.

- Your personal information will not be shared with third parties without your consent, except as required by law.

- We implement a variety of security measures to safeguard your personal information.

8. Intellectual Property

The content provided by Carrie Soave & Associates is protected under copyright laws. Unauthorized use of the content may violate these laws. You are granted a limited, non-exclusive license to access and use the content for your personal use only.

9. Limitation of Liability

Carrie Soave & Associates will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our courses and coaching programs. Our total liability to you for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the services.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with Canadian laws. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Canada.

12. Contact Information

For any questions or further assistance, please contact us at carrie@carriesoave.ca.

By completing your purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Carrie Soave & Associates for your professional development needs.